Euroconsumers lives by the strength of its national organisations based in Europe – Belgium, Italy, Portugal, Poland and Spain – and South America (Brazil), sharing knowledge and working together for the empowerment of individuals and the development of fairer and more efficient markets.
Euroconsumers thrives through the collaborative efforts of its national organisations, strategically positioned globally.
Belgium
Testachats is a consumer protection organisation that has been active in Belgium for 60 years. The interests of consumers are at the heart of our business.
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Italy
Set up in 1973, Altroconsumo is the most influential and important consumers organisation in Italy. Our strength comes from the membership fees of over 318,000 members.
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Spain
OCU is a private, independent and non-profit consumer organization subject to the requirements established in the General Law for the Defense of Consumers and Users and other complementary laws (LGDCU).
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Portugal
DECO PROTESTE is a private, independent and non-profit consumer organization that defends the rights and legitimate interests of consumers, helping them to solve problems and exercise their basic rights.
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Poland
Euroconsumers Polska is an independent consumer platform that strengthens trust between consumers and businesses through transparent dialogue, consumer education and responsible market practices.
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Brazil
PROTESTE was established in Brazil in 2001 and is the largest consumers association in Latin America, with more than 160 thousand associates.
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Our six organisations test and survey in their own markets. But the companies consumers deal with are rarely national: one platform, one car maker, one set of banking terms serves half a continent. When a question is bigger than our own countries, we survey outside them too, so a finding in Milan can be measured against Berlin, Mexico City or Amsterdam.
Comparative surveys run in the same month, with the same questionnaire, in and beyond our six countries.
Results are shared with Consumers International members, who repeat the work in their own markets.
Cross-border evidence is what regulators and standard-setters ask for before they act.
Hover a highlighted country to see who works there.
Our European members are part of BEUC, the European Consumer Organisation, where we advocate together for EU policies that improve consumers' daily lives. Worldwide, every organisation belongs to Consumers International.
Founding member of BEUC, the European Consumer Organisation in Brussels.
All six organisations are members of Consumers International.
Coordinated class actions filed in every EU country of the group.
