Financial & investment advice
From board advisory for global brands to asset allocation for entrepreneurs and non-professional investors — a customised strategy built around real objectives and risk tolerance.
First, we alert. Then, we help regulate. From evidence and advocacy to enforcement in court — plus two specialist units that take our expertise to the financial market and to business.
For a consumer organisation like ours it is always important to follow what is happening and take a position on the events that matter to people in the markets where we operate. Digital, sustainability, energy, cost of living, product safety, mobility, security — wherever something affects consumers, that is where Euroconsumers will be.
Positions on digital, sustainability, energy, cost of living, product safety, mobility and security — taken to EU institutions and national regulators.
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Complaints, settlements and litigation coordinated across our members' countries when companies stall — from misleading pricing to data privacy breaches.
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EU-funded projects such as REPper, BELT, MILE21 and CircThread turn research into practical tools for a circular, low-emission economy.
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Large-scale consumer research across six countries gives every position we take the hard evidence policy makers and business can't wave away.
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Alliances with companies, regulators, researchers and other consumer groups — then campaigning together for change that scales.
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Webinars, conferences and roundtables that put consumers, policy makers and industry around the same table.
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Under the EU Representative Actions Directive, our national members act as qualified entities: they can bring collective actions for injunctions and for redress — compensation, repair, replacement, price reduction or reimbursement — on behalf of consumers harmed by a trader.
How representative actions work
Injunctions to stop unlawful practices, and redress claims for compensation, repair, replacement or reimbursement.
Cross-border coordination so one infringement is challenged in several markets at once.
Full in-house legal expertise, from first complaint letter to court.
Settlements that change company policy — not just individual refunds.
Euroconsumers Invest is our unit specialised in investment information and consultancy. It works with every stakeholder in the financial market to raise financial literacy across Europe, Latin America and beyond — bringing 60 years of consumerist rigour, independence and transparency to financial product analysis.
From board advisory for global brands to asset allocation for entrepreneurs and non-professional investors — a customised strategy built around real objectives and risk tolerance.
Transparent, evidence-based analysis of the investment products available in each market, with a sustainability perspective included wherever possible.
Training and personal-finance programmes for associations, companies and their employees, delivered by experts across several countries.
Fully owned by the Luxembourg Euroconsumers group since 2022. Operating under Freedom to Provide Services in Spain, Italy, Austria, Germany, Ireland, France, Luxembourg, the Netherlands and Poland, and through a branch in Belgium.
Synallagma is the Euroconsumers group's consulting company in Brussels, bridging the gap between business and consumers through trust, collaboration and innovation. It draws on more than 60 years of consumer intelligence to help companies meet consumer expectations — and get regulation right before it bites.
Statistical surveys on new consumer trends and habits, so products and services can be tailored to real behaviours, preferences and needs.
Testing solutions that let businesses check compliance with existing laws and regulations early — catching issues before regulators or consumers do.
Training programmes on European digital regulation, developed with major European universities to navigate a complex consumer-law landscape.
Synallagma — from the Greek for a reciprocal contract. Technical partner of the EU-funded RE-ACT Pilot, building the capacity of consumer organisations to secure collective redress online under the Digital Services Act.
Visit synallagma.com
